Terms of Service
Last updated: October 15, 2026
Orenviao is operated by Hangzhou Kuangye Network Technology Co., Ltd.. In these terms, “we,” “us” and “our” mean the operating company. These terms cover browsing and using our online store. Purchases are also governed by our Terms of Purchase, Shipping Policy and Return Policy.
Using the store
Use the store lawfully and provide accurate details when creating an account, contacting us or placing an order. You must have legal capacity to enter a purchase contract, or use the store with the involvement of a parent or legal guardian where permitted. Keep your login details confidential and tell us promptly if you suspect unauthorized use.
Conduct and security
Do not upload harmful code, attempt unauthorized access, interfere with another person’s use of the store, submit fraudulent information or misuse payment or promotional facilities. We may restrict access where reasonably necessary to address security, fraud or unlawful activity, without removing rights relating to a valid existing order.
Information and availability
We aim to keep listings accurate. Product availability, site features and prices may change. Screen settings and lighting may affect perceived colors. We may correct errors, but a correction does not automatically authorize an extra charge or remove your remedies for a product that materially differs from its description. Planned maintenance and events outside our reasonable control may interrupt access.
Ownership and third party services
The brand materials, text, photographs and design on this store belong to us or their respective rights holders. You may access them for personal shopping purposes. Commercial reproduction requires the relevant owner’s permission. External websites and payment services have their own terms and privacy notices; linking to them does not make us responsible for their independent content.
Fair allocation of responsibility
We exercise reasonable care in operating the store. To the extent allowed by law, we are not liable for losses caused solely by unlawful misuse of the site or events beyond our reasonable control. No provision excludes liability, warranties or remedies that cannot lawfully be excluded, including applicable rights concerning defective products.
Governing law and disputes
Subject to mandatory consumer protections, these terms are governed by the laws of the People’s Republic of China applicable in mainland China. We encourage you to contact us first about a dispute. A competent court may hear an unresolved dispute under applicable jurisdiction rules. Nothing prevents a consumer from relying on mandatory protections or a legally available forum in their country or region of residence.
Changes and contact
We may revise these terms prospectively and identify the revision date. Terms applying to an accepted purchase will not be retrospectively changed to reduce accrued rights. For questions about this site, contact service@orenviao.com.
Operator details
Business address: Room 1103A, Building 2, 268 Hongsheng Road, Xinjie Subdistrict, Xiaoshan District, Hangzhou City, Zhejiang Province, China
Email: service@orenviao.com
Phone: +86 571 82563386 (China; international call charges may apply).